Zoho Administrator – 100% Remote

Published
September 13, 2021
Location
Anywhere, United States of America
Category
Job Type
Salary
85K
Skills
Zoho CRM, Zoho Creator

Description

Growing communications software firm is seeking a Zoho Developer/Support professional.

This position is 100% remote.

You should be a talented Zoho developer who is experienced in Deluge and development of custom functions and APIs on Zoho creator.

You should have experience in integrating external applications and a suite of enterprise Zoho One applications.

Responsibilities:

  • Develop custom APIs, methods, and functions as a software developer.
  • Implementation, customization, and administration of suite of enterprise Zoho applications including, CRM, Cliq, and custom extensions.
  • Understand the business process flow and requirements of the team members to implement and customize various elements and objects in Zoho CRM.
  • Design, develop and maintain custom Zoho functions and workflows.
  • Train users on how to effectively use the Zoho applications. Create required training material /guidelines for the users, as needed.
  • Work with the Zoho support team to resolve any reported issues. Track issues and provide periodic updates.
  • Provide System admin/IT support to users.
  • Create custom tools and scripts to automate the manual business processes, within or outside of Zoho.
  • Effectively utilize Zoho modules features to automate various business processes.
  • Monitor, Control and ensure the sustained effective usage of Zoho products throughout the organization.
  • Review and analyze the data on Zoho daily, to identify discrepancies, and incomplete information and work with the users to help resolve the discrepancies.
  • Manage access and control of users
  • Generate required daily, weekly, and monthly reports
  • Mentor and cross-train other team members

Required skills:

  • Zoho CRM or Zoho Creator development - minimum 2 years.
  • Zoho CRM or Zoho Creator implementation or customization - minimum 2 years.
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